Data Privacy Policy

This privacy policy explains how Lingoset (‘we’) uses any personal information we collect about you when you use this website.


What information do we collect about you?

We collect information about you when you use the site, register or email us directly.

Website usage information is collected using cookies. The information we collect about you may include; your name, email address, location, your chosen internet browser and your device plus the results from completing language questions within the site.

If you email anyone at Lingoset your email will be stored securely on our chosen email provider which is Gmail and may be shared within the Lingoset team unless you have stated that the email is confidential. You can read Gmail’s privacy policy here: https://policies.google.com/privacy. Note, everyone who works at Lingoset has an email address ending in @lingoset.com. For your security, never email someone at Lingoset if they do not have this email alias.

If you have opted in to receive email updates from Lingoset we distribute all our group emails through Mailchimp, you can read their privacy policy here: https://mailchimp.com/legal/privacy/ .

Why we need your data?

We collect information about you to store your progress with the language trainer and, if you agree, to email you about training notifications, learning tips, and information we think may be of interest to you. We may also contact you directly to follow up on the service and user experience we provide. We use your information collected from the website to personalise your repeat visits to our website.

Using cookies, we collect information about your interactions with lingoset.com in order to understand how we can improve the experience for you. The service providers that help us with this are Google Analytics (https://policies.google.com/privacy?hl=en-US) and Hotjar (https://www.hotjar.com/legal/policies/privacy/).

How long will we store your data?

Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive marketing information from us.

Marketing

We would like to send you updates and information about our product. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please click here.

What are your rights?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, please do inform us and you also have the right to complain to:

  • UK - Information Commissioner’s Office https://ico.org.uk/
  • DE - Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit https://www.bfdi.bund.de/

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or allaboutcookies.org. You can set your browser not to accept cookies and the mentioned website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result if cookies are disabled.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 20th January 2019.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: